Your JHS Emergency Department
Increasing demand of Emergency Services in our community has driven us to build a new Emergency Department. Our new department has 30 private patient rooms and a lavishly-spaced waiting area. The enhanced technology, expanded space, modernized layout and private patient rooms has drastically improved privacy, added comfort and heightened satisfaction to your Emergency Department experience at Jameson. Construction of the new Emergency & Surgical Departments building was completed in March of 2013.
Jameson’s Emergency Department is located on the Ground Floor of Jameson Hospital North Campus. Our highly specialized team of Board Certified Emergency Medicine physicians, specialized ER nurses and technologists serve as the primary ER for Lawrence County seeing 37,633 patients in fiscal year 2010.
Our ER is dedicated to efficient, quality care of patients who are critically ill or seriously injured, around the clock without interruption.
Types of emergencies treated include:
Traumas / injuries from automobile accidents
Accidents that occur at home or at work, or with children at play
Injuries caused by violence
Jameson’s Emergency Department also serves as a Medical Command Facility allowing paramedics to begin treatment in the field through radio communications with Jameson’s Emergency Department physicians.
We are affiliated with the Pittsburgh Poison Center, creating a direct link with the foremost information and intervention measures available.
What to Expect When You Arrive
When you arrive at the Emergency Department, you will have a conversation with the triage nurse who will evaluate your condition. You will then speak with a team member who will register you into our system by documenting your address, health insurance and similar information.
After registration you will be asked to have a seat in the waiting area and up to two guests can receive their visitor badges to be with you when you are taken to an ER suite. When called, you will be taken to either Side A, Side B or FastTrack (described in the next section). As you would expect, patients who are the most acutely ill and injured must be seen first. We are sensitive that all patients are having an emergency. Our staff is seasoned and highly attuned to evaluating and prioritizing patients based on acuity of care. Our average wait time from triage to being placed into an ER suite is approximately 20 minutes. This statistic is below the national average. Total time in the ER is typically several hours due to laboratory or medical imaging testing, analysis of the results, physician consultations as well as demand conditions and current patient volumes of the Emergency Department. It is our goal to keep in constant communication with you to keep you information of what is transpiring, what the next steps are and overall expectations for the length of your visit, treatment options and future plans - admission, discharge, transfer and so on.
FastTrack Emergency Care
It is very important to know, if you see patients who seem less severe than your or your loved one’s condition being called before you, it is probably because they are going to a different section of the Emergency Department called FastTrack. FastTrack is for less severe cases and treatment is provided by specialized nurses and Certified Registered Nurse Practitioners (CRNPs). Your condition may warrant seeing an Emergency Medicine physician or other specialized physician that is being called in especially for you. Understanding FastTrack as well as the needs based on your condition can provide you with an appreciation that there are various levels of care that are being managed simultaneously and we have put effective systems in place to best prioritize and provide the highest level of care to our patients.
No Tolerance Policy for Violence in the ER
Maintaining a safe environment for our patients, visitors and staff is our responsibility. Security personnel is staffed at all times in the Emergency Department. In instances where violence is threatened or demonstrated, profanity is used or individuals in the ER are non-compliant with requests made by hospital staff and security, the police department will be notified.
Jameson Hospital North Campus
1211 Wilmington Road
New Castle, Pennsylvania 16105
724-658-9001 Ext. 5221
Open Twenty Four (24) Hours, Seven (7) Days a Week, 365 Days a Year